Job Listing Information

Business Analyst
  • 30-Jul-2021 to 06-Aug-2021 (UTC)
  • Harrisburg, PA, USA
  • Full Time
  • Long Term Contract Length
  • 37.5 Weekly Hours

The position will function as a Business Analyst and Production Support Specialist on an existing development team and is responsible for working with the customer as well as the development team under the direction of a team lead to ensure the system functions as desired. These responsibilities include testing, requirements gathering, documentation, and customer support.
- Communicates clearly and works with users and client as necessary, including customer issues.
- Attention to detail and strong organization skills.  
- Communicates clearly and works with software developers to provide feedback on system testing items and reported customer issues.
- Ability to learn quickly and work in a fast-paced environment.
- Experience with Automated Testing practices and software, such as Selenium.
- Experience creating user stories, tasks, and bugs in Azure DevOps Studio, or similar software.
- Experience writing and executing test cases for both System Testing and Regression Testing phases of a project.  
- Experience in working on a Scrum Team or similar Agile Development Team.
- Ability to work within a large team and follow established processes.
- Experience developing mock-ups or wireframes to assist the stakeholders with visualization of the product being built or modified using Microsoft Office tools, primarily Microsoft PowerPoint.
- Experience participating in Facilitated Workshops for requirements analysis and documenting requirements.
- Assist with training, developing user guides or other Business Analyst activities as needed.
- Familiarity with testing accessibility standards (WCAG 2.1) preferred.

Required/Desired Skill 
Experience supporting software in a Production Environment and handling customer reported issues - Required 4 years
Experience developing Business Requirements documentation - Required 4 years
Experience conducting full system testing with overall functionality - Required 4 years
Prior Commonwealth experience - Desired
Experience in working on a Scrum Team or Agile environment - Desired