Job Listing Information

ServiceNow Solutions Engineer
  • 26-Apr-2024 to 10-May-2024 (UTC)
  • Dover, DE, USA
  • Full Time
  • Long Term Contract Length
  • 40 Weekly Hours

Position Description

- Strong Functional and Technical knowledge of the Platform providing guidance and support to deliver solutions.

- Experience in maintaining CMDB, Asset Management and other Asset/Configuration Management repositories. Excellent understanding of Infrastructure configurations, CI classes and their relationships. Experience with MID Server Administration.

- Experience with configuring and implementing Service Graph Connectors.

- Expert knowledge in ACLs, ATFs and Performance Analytics.

- Subject Matter Expert in ITSM and CSM modules to include platform architecture, table structure and core functionalities including configurations.

- Expert knowledge Integrated Risk Management with a focus on implementing Policy Compliance Management, Risk and Audit Management.

- Expert knowledge in implementing HAM and SAM

- Integration Capabilities with third party applications using REST APIs, SOAP; Knowledge on Integration Hub and Flow Designer for creating Integrations and automating processes.

- Experience with Platform Analytics, Process Mining and Process Automation.

- Ability to perform Platform upgrades and clones.

- Ability to evaluate and implement Security Center alerts.