Job Listing Information
- 08-Nov-2024 to 22-Nov-2024 (UTC)
- Richmond, VA, USA
- Full Time
- Long Term Contract Length
- 40 Weekly Hours
ABOUT THE ROLE
- Network architect to provide data networking solutions and oversight in regard to legacy telco services such as broadband internet circuits, cloud networking, wireless mobile service, etc.
- Extensive knowledge and experience with Data and Network Monitoring technologies, standards, and practices for management of the broadband circuit portfolio.
- Ability to assist with the Data Networking services lifecycle from strategic planning to operations and financials; from a broadband circuit perspective.
- Wireless mobile phone and Data Networking expertise required to specify business requirements for current & future services.
- Ability to perform Voice and Data Networking technology and operational assessments to manage the legacy portfolio/tech debt to create future roadmaps.
- Experience with wireless Intune MDM for configuration of wireless settings for devices
- Experience in managing general technology incidents and leading them to resolution.
- Understands best practices in service management including contract and vendor management in an outsourcing or shared service
- Responsible for responding to and resolving customer/agency escalations
Recommended Knowledge/Experiences:
- Experience in State/Agency is a plus. ITIL Foundations certification desirable
- Experience deploying and managing broadband circuits and wireless phone solutions
- Experience in cloud networking
- Experience with Thousand Eyes network monitoring tool
Fill the skill matrix below:
|
Skill |
Required/Desired |
Amount |
Candidate's No. of years of experience |
|
Knowledge of and experience with data and network monitoring technology |
Required |
3 |
|
|
Network expertise required to specify business requirements for current and future network services |
Required |
3 |
|
|
Networking incident management |
Required |
3 |
|
|
Experience working in a State government/agency |
Desired |
3 |
|
|
Cloud networking experience |
Highly desired |
3 |
|
|
Responsible for responding to and resolving customer escalations |
Required |
3 |
|
|
Experience with commercial broadband circuits (i.e. Comcast, etc.) |
Required |
3 |
|