Job Listing Information
- 15-Nov-2024 to 29-Nov-2024 (UTC)
- Richmond, VA, USA
- Full Time
- Long Term Contract Length
- 40 Weekly Hours
ABOUT THE ROLE
- Must have excellent organization and planning skills, corrections experience, and an understanding of the utilization of technology in the business processes for the Electronic Health Records (EHR) program.
- The ideal candidate will have experience in a recognized Electronic Health Record System.
DAY TO DAY
- Identify and quantify IT risk factors for EHR application security and related infrastructure.
- Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, manage user accounts, receive and transfer inventory to maintain accurate records.
- The ability to communicate effectively both in oral and written forms is essential.
- Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, VITA Remote tools, DEXIS, Adobe, Teams/SharePoint, VPN access, and inventory operations. Create, change, and delete user accounts per request.
- Provide Tier III/other support per request from various constituencies.
- Investigate and troubleshoot issues.
- Diagnose and recover from hardware or software failures.
- Coordinate and communicate with impacted constituencies.
- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
- Configure/add new services as necessary.
- Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
- Maintain operational, configuration, or other procedures.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Fill the skill matrix below:
Skill |
Required/Desired |
Amount |
Candidate's No. of years of experience |
Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, VITA Remote tools, DEXIS, Adobe, Teams/SharePoint, VPN |
Required |
5 |
|
Create, change, and delete user accounts per request. |
Required |
5 |
|
Diagnose and recover from hardware or software failures. |
Required |
5 |
|
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools |
Required |
5 |
|
Maintain operational, configuration, or other procedures |
Required |
5 |
|
Experience in a recognized Electronic Health Record System (EHR) |
Highly desired |
|