OBJECTIVES OF ENGAGEMENT

- The contractor’s primary responsibilities will be to manage specific data processing and reporting projects and/or initiatives that fulfil federal and state reporting requirements for OCYF and the 67 CCYA, as well as support ongoing data clean-up and future data conversion activities for the new statewide system.

- This contractor manages the ongoing data clean-up of key CWIS data fields, and serves as the team lead for the production of all data required for the Annual Child Protective Services Report.

- This position also acts as the team lead for the annual NCANDS submission project, which a required federal report.

- The contractor in this position also must respond to ad-hoc data requests and manages the completion of monthly PeopleStat reports that are provided to the DHS Secretary’s Office. 

- As OCYF transitions to the new statewide system this position will assist in the management of system/statewide data clean-up and conversion.

TASKS TO BE PERFORMED

Specific tasks for the contractor are:

1. Plan, organize, prioritize, and manage multiple data projects and initiatives across the OCYF project team.
2. Manages submission and tracking of system defects and change requests related to assigned data sets, including CWIS and Data Warehouse.
3. Manages processes and timelines associated with the Annual Child Protective Services Report, ensuring compliance with the state requirements.
4. Manages processes and timelines associated with the National Child Abuse and Neglect Database System, ensuring compliance with the federal CAPTA requirements.
5. Manages work associated with addressing data quality for CWIS data fields.
6. Responsible for compliance with standards and procedures specific to assigned initiatives.
7. Manage and track progress against the project schedule and scope.
8. Anticipate issues and proactively address them. Identify and track issues.
9. Build and maintain relationships with key stakeholders and customer representatives.
10. Investigates and resolves business operational and software issues identified and reported by users.
11. Communicate effectively with customers and software / hardware suppliers supporting the commonwealth as appropriate.
12. Prepare status reports.
13. Establishes and maintains effective working relationships with the network of county children and youth agencies, other Department staff, and other contractors.
14. Uses Microsoft programs (Excel, Word, PowerPoint, Access, and Outlook) for documentation and communication purposes. Uses Team Foundation Server (TFS) and Microsoft Test Manager (MTM).  Uses Service Now for incident and request tracking. Used Cognos for Data Warehouse queries.
15. Monitors the work plan and ensures deadlines are being met and work is progressing as planned.
16. Identify risks and issues impacting projects and escalate them in accordance with policy and procedure.
17. Assist with or manage (as determined by the Leadership Team) the development and/or execution of strategies to effectively manage risks and issues until closure.
18. Works as a liaison with the application team to promote the application team’s understanding of requirements when necessary.
19. Facilitate communication and knowledge sharing with the Application team.
20. Able to lead/facilitate meetings or workgroups in-person and/or virtually as assigned.
21. Able to develop and facilitate presentations in-person and/or virtually as assigned.
22. Able to develop responses to public/media/stakeholder/federal inquiries as assigned.
23. Able to work in a team environment.
24. Travels as needed.

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