Job Listing Information
- 13-Feb-2026 to 27-Feb-2026 (UTC)
- Richmond, VA, USA
- Full Time
- Long Term Contract Length
- 40 Weekly Hours
Duties and Responsibilities
- Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.
- Manage multiple documentation projects and meet established deadlines.
- Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.
- Maintain strong version control and documentation review practices.
- Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.
Fill the skill matrix below:
|
Skill |
Required/Desired |
Amount |
Candidate's No. of years of experience |
|
Bachelor’s degree in English, Technical Communication, Computer Science, or a related field. |
Required |
5 |
|
|
Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment. |
Required |
5 |
|
|
Expert in the use of MS Word, Google Docs, Confluence, or similar tools. |
Required |
5 |
|
|
Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals. |
Required |
5 |
|
|
Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar. |
Required |
5 |
|
|
Understanding of Scrum/Agile methodology. |
Required |
5 |
|
|
Familiarity with REST APIs, JSON, and software architecture concepts. |
Required |
5 |
|
|
Ability to read code snippets. |
Required |
5 |
|
|
Excellent written and verbal communication skills, clarity and attention to detail in written products. |
Required |
5 |
|
|
Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc. |
Required |
5 |
|
|
Ability to interview subject matter experts (SMEs) and distill complex information. |
Required |
5 |
|
|
Experience with government documentation and standards and accessibility compliance. |
Highly desired |
5 |
|
|
Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired. |
Highly desired |
5 |
|
|
Basic knowledge of programming languages or IT systems. |
Highly desired |
5 |
|
|
Experience with UX writing is highly desirable. |
Highly desired |
5 |
|
|
Knowledge of programming languages, such as Markdown and HTML/CSS. |
Highly desired |
5 |
|
|
Experience writing for software products. (SaaS, desktop, or mobile) |
Highly desired |
5 |
|