Job Listing Information
- 21-Apr-2026 to 05-May-2026 (UTC)
- Des Moines, IA, USA
- Full Time
- Long Term Contract Length
- 40 Weekly Hours
Complete Description:
- This role serves as the primary administrator for the DIAL AWS GovCloud environment, overseeing essential platforms such as AMANDA, FileCloud, and the DIAL Virtual Desktop Infrastructure (VDI).
- In addition to managing these cloud-based systems, the position is responsible for FileCloud administration, delivering comprehensive technical support to all FileCloud users.
- By maintaining these critical environments, they help ensure reliable operations and seamless user experiences across the organization.
- The Iowa Department of Management (DOM) is seeking a skilled Infrastructure Technical Specialist (ITS) with expertise with AWS, AWS VDI and FileCloud.
- This role is responsible for cloud infrastructure management, monitoring, security and compliance, collaboration and support, and deployment.
Required Skill Set
- Demonstrated through prior experience the ability to:
- Manage AWS infrastructure supporting business applications.
- Manage AWS infrastructure for VDI.
- FileCloud administrator handling staff onboarding, troubleshooting issues, and providing technical support to users.
- Knowledge of advanced system security methods and techniques.
- Complete assigned tasks, provide clear status updates, adhere to quality standards, and work collaboratively.
- Handle on-call nightly and weekend patching, upgrades, and troubleshooting.
- Excellent verbal and written communication skills are essential for effectively collaborating with multiple teams.
- Work independently with little supervision or guidance.
- Exhibit initiative by proactively learning new systems, processes, and aspects of business functionality independently.
Requirements
- Broad experience with cloud adoption, including application readiness assessment, prototyping of new environments, server builds, data migration.
- Experience as an enterprise systems administrator in a client or server environment, including deployment automation tools.
- Experience in a customer-facing capacity, support, or consulting role
- Experience with cloud service provider offerings like Microsoft Azure or Amazon Web Services (AWS) or Google Cloud Platform (GCP)
- Experience with design and implementation of distributed systems architecture on private or public cloud infrastructure
- Experience with troubleshooting very complex distributed environments pertaining to connectivity & app performance and monitoring tools & offering
- Experience working with cloud platforms
- Extensive knowledge of systems including Hardware, software, networking, and storag
- High-level strategic planning & advice to an entity that will allow for the successful adoption or migration of Cloud-based technologies or services
- Performance tuning of cloud environments.
- Robust proficiency in Windows, Linux & CLI with 1-2 years of experience in VM infrastructure
- Strong written and oral communication skills
- Technical knowledge of infrastructure components such as Network, Storage, Linux/Windows, Application knowledge of Java, .Net, and IT security
Fill the skill matrix below:
|
Skill |
Required/Desired |
Amount |
Candidate's No. of years of experience |
|
Demonstrated through prior experience the Ability to Manage AWS infrastructure supporting business applications. |
Required |
5 |
|
|
Demonstrated through prior experience the Ability to Manage AWS infrastructure for VDI. |
Required |
5 |
|
|
Demonstrated through prior experience FileCloud admin handling staff onboarding, troubleshooting issues & providing technical support to users. |
Required |
5 |
|
|
Demonstrated through prior experience the Knowledge of advanced system security methods and techniques. |
Required |
5 |
|
|
Demonstrated through prior experience the ability to Complete assigned tasks, provide clear status updates, adhere to quality standards & work collabo |
Required |
5 |
|
|
Demonstrated through prior experience the ability to Handle on-call nightly and weekend patching, upgrades, and troubleshooting. |
Required |
5 |
|
|
Excellent verbal and written communication skills are essential for effectively collaborating with multiple teams. |
Required |
5 |
|
|
Work independently with little supervision or guidance. |
Required |
5 |
|
|
Exhibit initiative by proactively learning new systems, processes, and aspects of business functionality independently. |
Required |
5 |
|