Job Listing Information
- 12-May-2026 to 26-May-2026 (UTC)
- Harrisburg, PA, USA
- Full Time
- Long Term Contract Length
- 40 Weekly Hours
Responsibilities
- Lead process discovery and documentation efforts across multiple DCNR program areas that align with agency modernization priorities.
- Schedule and facilitate cross-functional work groups to identify inefficiencies, redundancies, risks for targeted process improvement initiatives.
- Develop current-state and future-state process maps, gap analyses, and actionable improvement plans.
- Prioritize initiatives in collaboration with leadership based on impact, feasibility, and strategic alignment.
- Support the establishment of process ownership, governance structures, and accountability mechanisms.
- Develop performance metrics and dashboards aligned with operational excellence goals.
- Prepare executive-level briefings, status reports, and written recommendations.
- Support implementation planning and change management activities as needed.
- Deliver clear, organized documentation suitable for long-term internal use
- Expected Deliverables
- Documented current-state and future-state process maps.
- Prioritized improvement roadmap with timeline and estimated impact.
- Governance framework recommendations (including process ownership structure)
- Performance metric recommendations and reporting templates.
- Executive summary reports and presentation materials.
- Cross bureau process alignment reports highlighting decisions, risks, and outstanding issues.
- Change management materials, including training guides and communication plans.
Required Experience
- Bachelor's Degree in Business Administration, Public Administration, Organizational Development or related field.
- 3+years of demonstrated experience in business process improvement initiatives.
- 3+ years experience leading projects or managing people.
- Strong analytical, organizational, and written communication skills.
- Ability to work independently with minimal supervision in complex organizational environments.
- Proven experience leading enterprise or multi-program process redesign initiatives.
- Strong facilitation experience with senior leaders and cross-functional teams.
- Demonstrated experience implementing Lean, Six Sigma, BPM, or comparable methodologies.
- Experience producing professional-grade process documentation and executive-ready deliverables
Preferred Qualifications
- Experience working with state or public-sector agencies.
- Relevant certifications (Lean Six Sigma, PMP, or similar}.
- Experience establishing governance frameworks or performance metrics.
- Familiarity with change management principles
- Experience building sustainable continuous improvement programs.
Fill the skill matrix below:
|
Skill |
Required/Desired |
Amount |
Candidate's No. of years of experience |
|
Demonstrated experience in business process improvement initiatives. |
Required |
3 |
|
|
Experience leading projects or managing people |
Required |
3 |
|
|
Strong analytical, organizational, and written communication skills. |
Required |
|
|
|
Ability to work independently with minimal supervision in complex organizational environments. |
Required |
|
|
|
Proven experience leading enterprise or multi-program process redesign initiatives. |
Required |
|
|
|
Strong facilitation experience with senior leaders and cross-functional teams. |
Required |
|
|
|
Demonstrated experience implementing Lean, Six Sigma, BPM, or comparable methodologies. |
Required |
|
|
|
Experience producing professional-grade process documentation and executive-ready deliverables. |
Required |
|
|
|
Experience working with state or public-sector agencies. |
Desired |
|
|
|
Relevant certifications (Lean Six Sigma, PMP, or similar}. |
Desired |
|