Job Listing Information

Business Subject Matter Expert 3
  • 18-Jun-2026 to 02-Jul-2026 (UTC)
  • Dover, DE, USA
  • Full Time
  • Long Term Contract Length
  • 40 Weekly Hours

Role Description:

- We are seeking a highly skilled Platform/Observability Engineer to design, implement, and support enterprise-scale telemetry and automation solutions.

- This role focuses on building and maintaining OpenTelemetry (OTel) pipelines, developing CI/CD workflows, and enabling infrastructure automation in hybrid cloud and on-prem environments.

- The ideal candidate combines strong engineering and operational expertise, with experience in modern DevOps, observability, and GitOps practices.

- You will work closely with Platform Engineering, Security, and Infrastructure teams to deliver scalable, self-service solutions and ensure the reliability and performance of enterprise systems.

 

Key responsibilities and required experience include:

- Architecting and implementing OpenTelemetry (OTel) pipelines

- Infrastructure automation using Ansible as Code

- CI/CD pipeline development and operational support

- GitHub Actions and GitOps workflows

- Log aggregation and telemetry pipeline troubleshooting

- Enterprise platform engineering and operational support

- Experience working in hybrid cloud/on-prem enterprise environments

- Strong documentation and collaboration skills

- Experience with building self-service workflows

 

Preferred technologies/platform exposure:

- Grafana Cloud / Grafana Enterprise

- OpenTelemetry Collector

- Ansible Automation Platform

- GitHub Enterprise

- Terraform

- Zscaler

- Linux administration

- Azure and/or AWS exposure

- Grafana dashboard development and observability engineering

- Experience supporting Zscaler-related engineering and integrations

 

Additional Notes:

- This resource will work closely with Platform Engineering, Security, and Infrastructure teams.

- The role requires both engineering and operational support capabilities.

- Strong troubleshooting and architectural design skills are important.

- Public sector or large enterprise experience is preferred.

 

Required Skills

- Architecting Open Telemetry (OTel) pipelines

- Ansible Coding

- Terraform

- CI/CD pipeline development and operational support

- Experience with building self-service workflows

 

Preferred Skills

- Skill Name

- State\Federal Exp.

- Azure and/or AWS exposure

- Zscaler