Job Listing Information
- 22-Jul-2026 to 05-Aug-2026 (UTC)
- Harrisburg, PA, USA
- Full Time
- Long Term Contract Length
- 40 Weekly Hours
Description of Duties:
- Support a 24/7 schedule, including nights, weekends, and holidays as needed.
- Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
- Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
- Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
- Capture, log, respond and escalate events from email, chat, voice, and other systems with accurate documentation.
- Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
- Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
- Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
- Provide support during network and security incidents, assisting with resolution efforts as directed.
Fill the skill matrix below:
|
Skill |
Required/Desired |
Amount |
Candidate's No. of years of experience |
|
Willingness to work flexible shifts in a 24/7 schedule |
Required |
|
|
|
Excellent communication and documentation abilities |
Required |
|
|
|
Strong analytical and problem-solving skills |
Required |
|
|
|
1-3 Years of experience working in a security operations center |
Highly desired |
|