Job Listing Information

Sr Desktop Support Tech
  • 03-Aug-2026 to 17-Aug-2026 (UTC)
  • Richmond, VA, USA
  • Full Time
  • Long Term Contract Length
  • 40 Weekly Hours

ABOUT THE ROLE

Virginia Tax seeks qualified resource to be responsible for:

- Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of?MS Office including Outlook and MS365.

- Considerable knowledge of pc hardware, peripherals & networks

- Considerable knowledge of Laptop Refresh

- Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.

- Excellent troubleshooting skills

- Ability to perform software installations, configurations and troubleshooting hardware and software.

- Considerable knowledge of SCCM/SMS

- A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

- Excellent problem-solving, analytical, and team-working skills.

- Excellent customer service, communication and interpersonal skills.

- An openness to learning new technologies.

 

Fill the skill matrix below:

Skill

Required/Desired

Amount

Candidate's No. of years of experience

Strong working knowledge of computer systems, hardware, and software, including drivers and bios

Required

4

 

Excellent problem-solving, analytical, and team-working skills

Required

4

 

Excellent communication and interpersonal skills.

Required

4

 

demonstrated ability to obtain feedback from customers to improve training methods.

Required

4

 

Running reports and analyzing common complaints and problems.

Required

4

 

An openness to learning new technologies.

Required

4