Job Listing Information

Workstation Specialist
  • 25-Aug-2026 to 08-Sep-2026 (UTC)
  • Bridgeville, PA, USA
  • Full Time
  • Long Term Contract Length
  • 40 Weekly Hours

Complete Description:

- Candidate will be a member of the District 11 IT Support Team located in Bridgeville.  This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) 

- The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC’s that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.

- The Specialist will be responsible for assisting IT staff by providing Tier 2 support for hardware and software and installation and troubleshooting services throughout District 11. 

- Candidate must possess the ability to install and configure PC hardware, peripherals, and software in both a network (primarily) and stand-alone environments. 

- The ability to use diagnostic software is required. 

- The ability to read, understand and follow technical manuals, schematics, and documented processes in the English language is required. 

- The ability to assemble and support a microcomputer system and multifunction printers.

- Specific knowledge required in LAN/WAN, TCP/IP, Remedy, MS Windows, RDP, InTune and SCCM. 

- The resource may also be required to document and follow technical processes. 

- Strong communications, customer service skills, leadership, a high level of attention to detail, and the ability to function effectively in a fast-paced environment are also required.

- This team member will be providing IT support assistance within the District 11 coverage area.

 

Essential Responsibilities:

- Monitor incident queues for issues and take ownership and assist customers as required

- Keep all support tickets up to date and well documented

- As required, provided documentation on issue resolution for other teams

- Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.

 

Required Skills and Experience:

Required: Valid Driver’s License

Required:  3+ years experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment

Required:  3+ years experience installing and supporting laptops/docking stations

Required:  3+ years experience installing and supporting multifunction print devices

Required:  3+ years experience with Remedy or similar ticketing system

 

Fill the skill matrix below:

Skill

Required/Desired

Amount

Candidate's No. of years of experience

Valid Driver’s License

Required

  

 

Experience with Remedy or similar ticketing system.

Required

3